Frequently Asked Questions

Frequently Asked Questions

Ticket Info

  • Group Tickets

    A group discount of 20% is available for groups of 10 and more. Please visit our group ticket page for pricing and availability.

    For groups larger than 50 people please email us at groups@vangoghoklahoma.com.

    Discount amount will be applied at checkout.

  • Ticket Prices
    Off-Peak
    • VIP - $79.99
    • Premium- $49.99
    • Basic- $39.99
    • Child - $29.99
    Prime
    • VIP - $109.99
    • Premium - $79.99
    • Basic - $69.99
    • Child - $39.99

    All tickets are subject to a service fee of $6.99 on top of the above prices, as per our terms and conditions.

    Ticket prices are subject to change.

  • Ticket Types

    There are no refunds of tickets for the exhibit.

    Tickets are available online and directly at the box office on the day of the exhibit (subject to availability).

    VIP Tickets Include
    • Priority access and admission
    • Rental cushion
    • Limited edition poster
    • VIP souvenir laminate
    • Flexibility to arrive +/- one hour of your time - subject to public opening hours
    Premium Tickets Include
    • Rental cushion
    • Limited edition poster
    • Flexibility to arrive +/- one hour of your time - subject to public opening hours
    Basic Tickets Include
    • Standard admission††
    • Strict arrival window of 20 minutes within your scheduled attendance start time.
    Child Tickets Include
    • Admission ages 6 - 16
    • No change of date fees
    • Must be accompanied by an adult ticket
    • Children age 5 and under do not require a ticket

    The exhibit does have loud music and ear protection, especially for children, is advised. Earplugs are available at the gallery.

    For further clarification, please read our terms and conditions.

  • Prime & Off-Peak

    This relates to pricing differences depending on date and time selected.

    Prime times are generally weekday evenings, weekends and holidays.

    Off-Peak times are generally all day Mondays and Tuesdays, and other weekdays before 5 PM.

  • Show Info

  • About Immersive Van Gogh Oklahoma City

    From creators of the blockbuster show in Paris seen by over 2 million visitors and still wowing crowds in Toronto, the premiere of the Immersive Van Gogh Exhibit will bring the art of Vincent to life in Oklahoma City.

    Experience art like never before – lose yourself in 300,000 cubic feet of flawless projections animating Vincent van Gogh’s oeuvre. Wander through entrancing, moving images that highlight brushstrokes, detail, and color – truly illuminating the mind of the genius.

    You will be immersed in Van Gogh’s works – from his sunny landscapes and night scenes to his portraits and still life paintings. The installation includes the Mangeurs de pommes de terre (The Potato Eaters, 1885), the Nuit étoilée (Starry Night, 1889), Les Tournesols (Sunflowers, 1888), and La Chambre à coucher (The Bedroom, 1889), and so much more.

    Experience the organic landscapes of Van Gogh’s imagination, and journey through his brilliance and madness.

    Astonishing in scale and breathtakingly imaginative, you will experience Van Gogh’s art in a completely new and unforgettable way.

    The exhibit is designed and conceived by Massimiliano Siccardi, with soundtrack by Luca Longobardi, both of whom pioneered immersive digital art experiences in France.
    This exhibition contains sequences of bright flashing lights which may affect visitors who are susceptible to photosensitive epilepsy, as well as others who are sensitive to moving lights. Viewer discretion is advised.

  • Location, Parking & Transit

    Location

    Located at 100 Mick Cornett Drive Oklahoma City, OK 73109, this iconic building will be transformed into an unforgettable art experience featuring a 25,000 square foot exhibit space where the art of Vincent van Gogh will come to life around you!

    The closest entrance to our gallery is located on the S Robinson Ave side of the Oklahoma City Convention Center. East of Scissortail Park. Bounded on the north by SW 4th Street, south by SW 7th Street, west by Robinson Avenue and east by Shields Boulevard

    Emmy Award-winning and Tony Award-nominated designer David Korins, known for his set designs featured in numerous Broadway hits including ‘Hamilton’ and ‘Dear Evan Hansen’, will design unique and experiential elements to transform the Oklahoma City Convention Center into a truly one-of-a-kind venue – crafting an experience you will never forget!

    Parking

    The Convention Center offers a paid parking garage. This garage is located at the other end of the building with a straightforward route to our gallery (Exhibit Hall B). Detailed parking information can be found on the Oklahoma Convention Center website HERE.

    Transit

    Detailed directions can be found on the Oklahoma Convention Center website HERE.

  • Accessibility

    Parking

    There are ADA parking spots available in the Oklahoman Convention Centre parking garage on a first-come, first-served basis. There are elevators providing access up to the Skywalk corridor, then elevators and escalators providing access down to the first floor near the gallery (Exhibit Hall B) entrance.

    Sensory Advisory

    This exhibition contains bright lights that may cause discomfort for people with photosensitivity. Viewer discretion is advised.

    Part of the immersive experience is the music which can at times be loud. This may cause discomfort for people with sensitive hearing. Earplugs are available upon request.

    Restrooms

    There are restrooms located down a hallway from the gallery. There is a changing table in each of the men’s, women’s & family restrooms.

    Masks

    Masks are not required for entry to the exhibit. They are optional for staff and guests in accordance with current legislation.

    We encourage all patrons to follow safety recommendations such as social distancing, frequent hand washing, and staying at home if they are not feeling well.

    Service Animals

    Service animals are permitted in the gallery, however untrained emotional support animals are not. For non-traditional service animals please contact us.

    Support Persons

    Patrons supporting persons with disabilities receive free admission to the exhibit and do not require a ticket for entry. At no time will a patron with a disability who is accompanied by a support person be prevented from having access to his or her support person while on the exhibition premises.

  • Prohibited and Permissible Personal Items
    We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection. Backpacks and duffle bags are not permitted in the exhibit.
    Prohibited:
    • Backpacks and duffle bags
    • Paints and aerosols
    • Indelible markers
    • Weapons of any type
    • Outside food and beverages (including alcohol)
    • Food of any type is not permitted in the gallery
    • Any item deemed by exhibit security or venue management to be inappropriate
    • Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
    • Camping chairs
    • Tripods
    Photos and video recording are allowed, but we ask that you limit the length of recording to less than 2-minute clips and refrain from using flash. Professional grade equipment and tripods are not permissible unless previously approved by management. Immersive Van Gogh reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us for more information.
  • I Bought My Tickets But...

  • I want to change the name on my tickets
    The name on your tickets is for buyer & COVID tracing info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.
  • I have not received my tickets

    If you have purchased tickets to Immersive Van Gogh directly through our website, but have not yet received your tickets, you can use the "Ticket Resend" tool found HERE!

    If the “Ticket Resend” tool was not able to find your order, your original order email may have a typo in it. Please contact the box office to have this rectified.

    TAKE NOTE: Please check your spam/junk folder before contacting the box office.

  • I want to upgrade/downgrade

    Please contact us to upgrade your tickets prior to arrival.

    Unfortunately, we cannot downgrade tickets and we don’t know why you would want to!

  • I need to reschedule
    CHANGE OF DATE REQUESTS: To change your ticket dates, please visit https://myorder.immersivevangogh.com/change_date  Subject to availability and must be requested a minimum of 24hrs prior to your scheduled attendance.

    Please note there is a $4.99 rescheduling fee per VIP & Premium ticket, and a $9.99 rescheduling fee per Basic ticket.

  • Operations

  • Exhibit Hours

    Exhibit opens 15 minutes before the first entry time of the day and closes 15 minutes after the start time of last entry time of the day.  For entry time please see the ticketing calendar when you click BUY TICKETS

  • COVID-19

  • COVID-19 Update

    To ensure your safety, and based on guidance from the CDC and other government agencies, our walk-in exhibition will operate with enhanced safety measures including:

    • Touchless hand sanitization stations placed throughout the venue

    • Contactless payment encouraged throughout the venue

    • Enhanced, regular cleaning throughout the day on each floor

    • Contact tracing for all staff and guests

    We will continue to closely monitor the situation daily, and adjust our safety measures accordingly, in readiness for our opening.

    Thanks for your patience and understanding during these challenging times.

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